1. Shipping Times
We strive to deliver your orders as quickly as possible. Once your order is confirmed and processed, it will be shipped within 3 to 5 business days.
Please note: Business days exclude weekends and public holidays.
2. Shipping Methods
We partner with trusted shipping carriers to ensure your order arrives safely and on time.
Our available shipping method is:
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Standard Shipping: Estimated delivery within 3 to 5 business days, depending on your location.
3. Shipping Costs
We offer free worldwide shipping on all orders.
4. Order Processing
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All orders are processed and shipped from our warehouse within 1 to 2 business days after payment confirmation.
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Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package in real time.
5. Delivery Areas
We currently ship worldwide.
If your country is not listed at checkout, please contact us at info@baytkufiya.org to confirm availability.
6. Shipping Delays
While we do our best to ensure timely delivery, delays may occur due to circumstances beyond our control, such as:
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Customs clearance (for international orders)
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Extreme weather conditions
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Carrier-related issues
If your order experiences a significant delay, we will contact you with updates.
7. Tracking Your Order
Once your order has been shipped, you will receive a tracking number by email.
You can use this number to track your shipment directly on the carrier's website.
8. Undeliverable Packages
If a package is returned to us as undeliverable (e.g., due to incorrect address or failed delivery attempts), we will contact you to arrange a reshipment.
Additional shipping fees may apply.
9. Returns & Exchanges
We do not accept returns or refunds due to personal preference (e.g., if you simply don’t like the product). Please ensure you review product details carefully before purchasing.
Exceptions – Accepted Returns
We only accept returns or exchanges if:
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The product is defective
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The item arrives damaged
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You received the wrong product
In such cases, please contact us within 14 days of delivery at info@baytkufiya.org
10. Contact Us
For questions or concerns regarding your order or shipping, please contact:
📧 Email: info@baytkufiya.org
⏱ Response Time: We aim to respond within 24–48 hours during business days.